Careers: Project Manager
Please submit your cover letter and resume to resumes@forteinteractive.com.
Do you like to make people successful?
We’re looking for an expert problem solver who is web tech-savvy and extremely resourceful who can manage any type of client with smile and a solution. We are looking for a Project Manager to lead clients through requirements gathering, technical assessments, design, development, knowledge transfer, and launch of our Nonprofit and Race Registration products.
About Forte Interactive, Inc.
Forte Interactive embraces a work-hard, play-hard mentality in a high-energy, yet laid-back atmosphere. We are a privately held and aggressively growing company. Forte Interactive develops innovative solutions to help nonprofits and race organizations become successful online. We provide a unique hands-on opportunity to be in on the early stages of ground-breaking e-business products for our clients. Our technology is behind large high-traffic e-commerce sites and nonprofit organizations like the United Way. We also work with a number of Major League Baseball teams for charitable online race registration, such as the Giant Race (http://www.race-sfgiants.com/). Despite the diversity of our projects, our common goal is to create the most effectively designed solutions for our clients.
What you need:
- Passion for working with nonprofits or running/biking organizations.
- Strong understanding of web technologies and website production.
- Strong client and third-party partner management skills; comfortable interacting at all levels of an organization.
- Excellent verbal and written communication skills. Able to communicate information and issues clearly and succinctly with both technical and non-technical people from individual contributors to executive staff.
- Ability to manage multiple projects and programs concurrently and manage deadlines.
- Experience in managing the testing of complex solutions across integrated platforms and environments.
- Excellent requirements gathering and stakeholder interviewing skills.
- Strong understanding and experience with project management processes: scope, time, risk, communication.
- Ability to work as part of a complex, technically and culturally diverse team including team members, partners, and clients.
What you will be doing:
- Manage a complex program or set of projects for clients while balancing capacity and resources to ensure on time and on budget execution without compromising client satisfaction.
- Apply broad in-depth business and technical knowledge to establish overall project plans for an assigned set of clients.
- Apply knowledge of products to determine how our services can benefit our clients and establish timelines for implementation.
- Work with technical and strategic team members to translate a client’s business and functional requirements into detailed technical designs and propose solutions to meet or exceed the requirements.
- Identify risk factors early on and proactively take corrective action to mitigate any risk to overall project goals and objectives.
- Manage the day-to-day relationship between Forte and assigned client(s) during the implementation process. Provide timely and accurate assessment of client implementation risks and development/follow-up of resolution plans.
- Provide clients with guidance informed by product knowledge, standard Forte templates, online marketing best practices and experience.
- Work across multiple functional areas to ensure coordination and effectiveness of all components and activities and decide on issues requiring escalation.
- Responsible for triaging and resolving client issues and escalating as necessary to the appropriate department or individual to ensure proper resolution.
- Coordinate tasks with internal resources and management
- Ensures that final end result product or service meets client expectations and achieves our own internal high quality standards.
- Timely and accurate time entry and project status reporting (both client-facing and internal) on a weekly basis.
What is in it for you?
- Work in small, highly intelligent teams full of awesome people.
- Competitive compensation
- Full benefits including 401k
- Team-building Paintball Outings / Happy Hours / Chili Cook-Offs and more!
- Hands-on, Cross-Platform Training at our own Forte University.
- A work environment where creativity, not micro management, flourishes.
To Apply
Please submit your cover letter and resume to resumes@forteinteractive.com.